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Before you visit

Service guidelines

A simple guide to preparing for inquiries about public programs and community services.

Step 1

Review the program

Start on the Services page to understand the purpose and available support.

Step 2

Prepare your documents

Bring valid identification and any supporting documents requested by the relevant office.

Step 3

Contact or visit the office

Confirm current requirements, schedules, and the correct submission location before visiting.

Step 4

Keep your records

Save copies of submitted documents and any reference details provided by the office.

Requirements can vary by program. Always confirm the latest details with the office before preparing documents or traveling.